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Practical eCommerce Tip - respond to criticism respectfully

Started by Wade Tonkin · 10 months ago

Respond via comments on blog posts, forums, or consumer review sites. When you find your company is being talked about, don’t be passive, especially if what’s being said is negative in tone. Be respectful and state your case. More than once, I’ve seen critics become advocates simply because their complaints were [...]SHARETHIS.addEntry({ title: ... Continue reading »

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